Questions, answered.

The things people ask us most. Don't see yours? Email sales@frontierismshop.com and we'll help.

Orders and shipping

Where do you ship?

Anywhere in the United States.

How much is shipping?

Shipping is calculated at checkout, based on your address and what's in your order.

When will my order ship?

Everything we sell is made in small runs in the USA, so timing depends on the item:

  • T-shirts are printed to order at US fulfillment centers.
  • Hats are made and embroidered in the USA.
  • The 250 Polo is on pre-order and ships on the date shown on its product page.

You'll get an email with tracking as soon as your order ships.

Why did my order come in more than one box?

Tees, hats and polos are made in different places, so an order with more than one kind of item can ship separately. Each package gets its own tracking email.

Can I change or cancel my order?

Email us as soon as you can at sales@frontierismshop.com. We'll do what we can, but we can't always change or cancel an order once it's accepted, since many of our goods are made to order.

Returns

Can I return or exchange something?

T-shirts and hats are made in limited runs, so those sales are final. Polos can be returned within 10 days of delivery if they're unworn and unused, with tags, in their original packaging, and with proof of purchase.

The full details are in our return policy.

How do I start a polo return?

Email sales@frontierismshop.com. If your return is approved, we'll send a return label and instructions. Please don't ship anything back without an approved return.

Once we've inspected it, approved refunds go to your original payment method within 10 business days.

What if my order arrives damaged or wrong?

Check your order when it arrives. If anything is damaged, defective or wrong, email sales@frontierismshop.com right away with your order number and a photo, even if it's a final-sale item, and we'll make it right.

Fit and care

How do the T-shirts fit?

Unisex fit, in sizes S to 3XL. They're printed on USA-made Bayside 5040 tees: 100% cotton, pre-shrunk, medium weight. There's a size chart on every tee's product page. Check it before you order, since tees are final sale.

How does The 250 Polo fit?

Slim and athletic, closer through the chest and sleeves. If you like a roomier fit, size up. It comes in S to 2XL and is made from 8.5 oz, 100% Supima cotton.

What size are the hats?

One size. They're unstructured, low-profile six-panel caps with a pre-curved visor and an adjustable snapback.

How should I wash my things?

Wash cold and inside out, then hang to dry or tumble dry low. It keeps prints sharp and cotton from shrinking. Spot clean hats with a damp cloth.

Made in America

Where are your products made?

Here in America.

  • The 250 Polo starts as Supima cotton grown in the American Southwest. It's knit and dyed in the USA, then cut, sewn and finished in Los Angeles.
  • Our T-shirts are USA-made Bayside tees, printed at US fulfillment centers.
  • Our hats are made and embroidered in the USA.
Why make everything in America?

Because people stopped making things here, and we want to help change that. Every order puts American factories and American workers to work. Read our story.

Everything else

Will sold-out designs come back?

Most of our goods are made in limited runs. When a run sells out, it's usually gone for good, so join our email list to hear about new drops first.

How do I get early access to new drops?

Sign up for emails at the bottom of any page. Subscribers get first access to every drop, before it goes public.

What payment methods do you accept?

All major credit and debit cards, plus Shop Pay, Apple Pay and Google Pay.

How do I get in touch?